When can I turn on the light at my home?

We dispatch the goods within 2 working days. It takes 2 days to DPD Transport Company to deliver it to you. Therefore, you will be looking forward to it for four days. However, we always try to be a little bit faster :-)


How do I know the specific date of delivery?

You will receive the estimated delivery date of your package in a confirmation email received after completing the order. As soon as we pass your package to a delivery service, you will receive another email. This email contains a package tracking number so you can see it on the web of a parcel service.


How is my joy delivered?

Your light can be picked up in person at our showroom at Národní 27, Prague. 
We also send the goods by DPD courier, and soon even by the Czech Post. More information on delivery.


Can I pick my joy up personally?

Yes, at our showroom at Národní 27, Prague. Don’t pay any postage, go through everything, touch it and take it home. For more information, including a map of how to get there, click here.


What if I return the goods and bring it to the outlet store?

Goods can be also returned to the outlet store, i.e. at the showroom at Národní 27, Prague.


Can I return the goods if it does not fit in the interior?

Yes. You can return the goods within 14 days of the purchase. It only needs to be returned in a complete package.



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